Shipping policy

Last updated: April 14, 2026

Shipping Areas

We currently ship to:

  • European Union (EU countries)
  • United Kingdom (UK)
  • Switzerland
  • International destinations (USA and others)

Processing Time

All orders are processed within 1–3 business days.

Once shipped, you will receive a tracking number via email.

Delivery Times 

European Union

  • Delivery time: 5–10 business days

United Kingdom

  • Delivery time: 5–10 business days

⚠️ Orders shipped to the UK may be subject to import regulations following Brexit.

Switzerland

  • Delivery time: 5–12 business days

⚠️ Switzerland is not part of the EU — customs duties and VAT may apply upon delivery.

International (Rest of World)

  • Delivery time: 7–15 business days

Delivery times may vary depending on destination.

Shipping Method

  • Orders may be shipped directly from our international suppliers 
  • Items may arrive in separate packages if you order multiple products

Shipping Costs

  • Shipping fees are calculated at checkout
  • Free shipping may be offered during promotions

Customs, Duties & Taxes 

For some countries (UK, Switzerland, international):

  • Customs duties, import taxes, or VAT may apply
  • These charges are the responsibility of the customer
  • SEYLOR has no control over these fees

Tracking Your Order

Once shipped, you will receive a tracking number.

Please allow 2–5 days for tracking updates to appear.

Delays

Delays may occur due to:

  • Customs clearance
  • High demand periods
  • Carrier issues

SEYLOR is not responsible for delays caused by third-party logistics.

Incorrect Address

Please ensure your shipping address is correct.

We are not responsible for:

  • Lost packages due to incorrect addresses
  • Failed delivery attempts

Contact

For any shipping-related questions: contact@seylor.store